FAQs

Below are some frequently asked questions with the answers provided.  If you still cannot find the answer you are looking for, please do not hesitate to contact us at 912.897.7228

I would just like some help and ask a few questions, can I talk to you?

Absolutely!  Whatever your query, our technical and sales personnel will be only too happy to share with you their expertise and experience.  Please go to our “CONTACT US” page to find out how you can contact us, and who in particular would be of most hep in answering your questions.

What about graphic design? Do you do design work?

Yes.  We have extremely talented designers that are trained to take your concept and turn it into a reality.  Whether you are starting up a new business, re-branding, or just need minor changes to an existing file, we are ready to create it for you.

Do you deliver jobs on completion or am I responsible for collecting the job?

All jobs are delivered to your door. It’s part of our outstanding customer service.

What is a proof and why is it important?

In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last, and best, opportunity to make sure that your print job comes out the way you envisioned. By carefully inspecting the proof, you can help ensure an accurate, flawless delivery of your print job the first time.

Do you require minimum quantities on any of your products?

Nope! Some printing methods may be more cost-effective than others, but our professional staff are happy to work with you to determine which printing method is best for your project.

What paper types do you offer?

We have access to any kind of paper that can be used for printing.  We are very good at making suggestions that are the most economical due to availability.

What is the pantone matching system?

The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

Why do the printed colors look different than the colors on my screen?

In short, printers and monitors produce color in different ways. Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.

Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses the closest matching color. Programs like Adobe Photoshop will allow you to choose which color will be replaced; others may not. We’ll provide you with a sample print right before we print your job to ensure a “what-you-see-is-what-you-get” final product.

COMMON PRINTING TERMS

 

BIND: To fasten sheets with wire, thread, glue, or by any other means.

BINDING: A name given for any of many procedures used to put pages together.

BLEED: Printing that goes to the edge of the sheet. Trimming is required to make the printing run to the edge of a sheet.

CAST-COATED: Coated paper with a high- gloss reflective finish.

COATED PAPER: Paper with a clay or other coating applied to one, or both, sides. The coating can be dull, gloss, matte, or a number of other finishes. Coated paper generally produces sharper, brighter images and has a more refelctive quality than uncoated paper.

COLLATE: To put pages in a certain order for binding.

COLOR CORRECTION: Methods of improving color separations and definition.

COVER PAPER: A heavy printing paper primarily used to cover books or make presentation folders.

SIDE-STITCHING: Stapling through the spine from front to back. The publication will not lay flat when opened.

CROP: To trim a picture, image, or printed sheet.

CROP MARKS: Printed lines showing where to trim a printed sheet.

GLOSS: A shiny paper coating that reflects light.

LAMINATE: To cover with protective film. Also used to bond or glue one surface to another.

MATTE FINISH: Dull paper or ink finish.

OFFSET PRINTING: Printing which involves a plate that makes an inked impression on a rubber-blanketed cylinder, which, in turn, transfers it to the paper.

PERFECT BINDING: An unsewn, flat-spined book binding made with glue.

RESOLUTION: The degree of sharpness of a computer-generated image as measured by the number of dots per linear inch in a hard-copy printout or, the number of pixels across and down on a display screen.

SADDLE-STITCHING: A type of binding that uses wire stapling at the center of a magazine or pamphlet.

SCORE: Creasing paper to help it fold more neatly.

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